Chef Market Privacy Policy


Thank you for using Chef Market! Chef Market, Inc. (“Chef Market”) values our Clients and Team Members and we recognize the importance of making sure you know how we handle your information.  This Privacy Policy describes how your personal and/or business information is collected, used, and shared when you visit or make a purchase from (the “Site”).

Chef Market’s Services are used by clients, who have signed up for the Chef Market service and are enabled to order and receive product delivery through use of the Chef Market platform (“Clients”), and team members, to whom Chef Market provides Chef Market Technology Services (as defined in the applicable agreement between Chef Market and each team member) and are enabled to accept Member orders, shop for and deliver products to Members (“Team members”). This Privacy Policy applies to both Clients and Team Members.  


This Client Privacy Policy applies to Chef Market’s data collection during use of our shopping platform and delivery services, including www.theChef, the Chef Market mobile application, and other Chef Market-related sites, mobile applications, communications, capabilities and services (“Services”).  By using the Services, you signify your acceptance of this Client Privacy Policy. If you do not agree to this Client Privacy Policy, do not use the Services.  We may change or add to our Client Privacy Policy, so we encourage you to review it periodically.  


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

    – “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit

    – “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    – “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, and/or business name, billing address, shipping address, payment information (including credit card numbers, any bank account information provided, email address, and phone number.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to: support the shopping and delivery process, including fulfilling orders, processing payment, verifying eligibility to buy certain products, communicating with Team members and providing customer service to users; authorize access to our Services; fulfill any orders placed through the Site (including processing your payment information, arranging for delivery, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you; screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services; Send service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you, with such messages being conveyed via telephone, SMS, email, and other electronic message channels.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

We share information with organizations and individuals outside of Chef Market in the following circumstances:

With Your Consent. We will share information when we have your consent or when you have directed us to do so.  

For Business Reasons.  We provide information to our service providers and contractors who help us provide the Services or otherwise operate our business—this sharing includes appropriate instructions and contractual language for how the information can be used and how it should be protected.  We may share information with the merchants who fulfill the orders you place using our Services for their operational and marketing purposes. We may share information with our marketing partners. We may share information between and among Chef Market, its parent companies, affiliates, and subsidiaries.  

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Do Not Track Policy. Some browsers have a ”do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser ”do not track” signals.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at